BALTIMORE CITY, MARYLAND Independent. Community focused.
410 resident.

BALTIMORE BY THE NUMBERS

311 requests.
Still awaiting resolution.

2026 year-to-date requests that remain unresolved.

Snapshot: Nov 1, 2026 12:13 pm ET
Last successful refresh: Nov 1, 2026 12:13 pm ET
City source last updated: Nov 1, 2026 6:00 am ET

Unresolved requests YTD30,427
Unresolved & past due18,262
No due date listed66

Top 10 requests YTD

  1. SW-Bulk Scheduled-Weekday2,249
  2. TRM-Street Repairs1,891
  3. FOR-Tree Maintenance1,419
  4. BGE-StLight(s) Out1,288
  5. TRT-Traffic Signal Repairs1,130
  6. WW-Water Leak (Exterior)956
  7. TEC-Footways Complaint944
  8. ECC-Citizen Complaint or Concern925
  9. TRM-Curb Repair924
  10. TRT-Sign Damaged/Sign Structure841

Requests by council district

  1. District 113,019
  2. District 122,606
  3. District 92,524
  4. District 72,484
  5. District 12,359
  6. District 132,271
  7. District 142,109
  8. District 102,091
  9. District 61,903
  10. District 81,764
  11. District 31,745
  12. District 41,713
  13. District 51,701
  14. District 21,469
  15. District not listed669

BGE

Top 10 agency requests

1,859 unresolved requests

  1. BGE-StLight(s) Out1,288
  2. BGE-StLight Pole Installation262
  3. BGE-StLight(s) Out Rear126
  4. BGE-C-Order Damage70
  5. BGE-StLighting Cable Faults67
  6. BGE-Duplex16
  7. BGE-Cable Replacement13
  8. BGE-Fixture-Arm5
  9. BGE-Construction/New Development4
  10. BGE-Extend Feed3

District 1

Top 10 district requests

2,359 unresolved requests

  1. SW-Bulk Scheduled-Weekday196
  2. TRM-Street Repairs187
  3. FOR-Tree Maintenance151
  4. TEC-Footways Complaint112
  5. TRM-Footways Repair98
  6. BGE-StLight(s) Out97
  7. ECC-Citizen Complaint or Concern96
  8. TRT-Traffic Signal Repairs92
  9. TRT-Sign Damaged/Sign Structure74
  10. HLTH-Syringe Disposal Request64

5 districts with the most overdue requests

Open a district to see its overdue requests by agency.

District 11 — 2,081 past due
  1. Transportation1,245
  2. Water Wastewater151
  3. Fire Department120
  4. Recreation & Parks91
  5. ECC88
  6. Finance79
  7. BGE71
  8. Housing61
  9. Public Works53
  10. Health39
  11. Not listed35
  12. Solid Waste20
  13. Parking Authority17
  14. General Services10
  15. Liquor Board1
District 12 — 1,600 past due
  1. Transportation929
  2. Water Wastewater124
  3. Housing96
  4. BGE77
  5. Fire Department60
  6. Recreation & Parks57
  7. Public Works51
  8. ECC47
  9. Not listed45
  10. Health39
  11. Finance35
  12. Solid Waste20
  13. Parking Authority17
  14. Liquor Board2
  15. General Services1
District 7 — 1,471 past due
  1. Transportation624
  2. Water Wastewater174
  3. Recreation & Parks129
  4. BGE112
  5. Housing100
  6. Not listed97
  7. ECC53
  8. Public Works49
  9. Health40
  10. Finance39
  11. Fire Department24
  12. Parking Authority11
  13. Solid Waste11
  14. General Services8
District 1 — 1,443 past due
  1. Transportation787
  2. Water Wastewater111
  3. BGE108
  4. Recreation & Parks76
  5. Health75
  6. Housing72
  7. ECC54
  8. Public Works43
  9. Finance41
  10. Not listed28
  11. Solid Waste28
  12. Parking Authority10
  13. Fire Department7
  14. General Services3
District 9 — 1,371 past due
  1. Transportation582
  2. Water Wastewater197
  3. Not listed113
  4. BGE98
  5. Housing81
  6. Recreation & Parks64
  7. ECC61
  8. Public Works43
  9. Health34
  10. Finance31
  11. Parking Authority24
  12. Fire Department23
  13. Solid Waste20

591 overdue records have no valid district listed and are excluded from this ranking.

What these numbers mean

Unresolved: New, Open, Pending, and Hold, including duplicate-labeled variants. Closed records are excluded. Counts represent request records, not unique underlying problems. 2,281 included records are labeled as duplicates.

Year to date: Created since January 1 of the displayed year and still unresolved at the snapshot. Earlier-year backlog is excluded. Totals can decrease when requests close.

Past due: A supplied due date earlier than the snapshot time. Missing due dates are excluded from overdue counts. Dates are shown in Baltimore time.

The dashboard checks for updates hourly on visits. Scheduled refreshes also run when the server cron job is configured. Source publication delays can affect freshness. Failed refreshes keep the last complete snapshot.

Source: Open Baltimore 311 requests ↗